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Privacy Policy

Effective Date: January 2026

WEFIXTRONICS is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes in detail how we collect, use, store, protect, and disclose information obtained from customers, website visitors, and users of our services.

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1. Business Information

WEFIXTRONICS

1330C S Midvale Blvd
Madison, WI 53711

1761 Thierer Rd
Madison, WI 53704

Phone: (605) 300-2896

Website: https://www.wefixtronics.com

2. Scope and Applicability

This Privacy Policy applies to all information collected through:

This Privacy Policy does not apply to:

  • Third-party websites linked from our site
  • Payment processors or external platforms not controlled by WEFIXTRONICS
  • Offline interactions not recorded digitally

By accessing our website or using our services, you agree to the practices described in this Privacy Policy and our Terms & Conditions.

3. Information We Collect

3.1 Personal Information You Provide

We may collect personally identifiable information when you interact with us, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Mailing or billing address
  • Payment and transaction details
  • Device information (brand, model, serial number, IMEI, condition)
  • Repair history and service notes
  • Warranty or insurance-related information
  • Communications with staff (calls, emails, texts, chat messages)

Providing this information is voluntary, but refusal may limit service availability.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical and usage data such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Language preference
  • Pages viewed and navigation paths
  • Date, time, and duration of visits
  • Referring URLs

This data is used for analytics, security, and site optimization.

3.3 Cookies, Pixels, and Similar Technologies

WEFIXTRONICS uses cookies, pixels, and similar tracking technologies to:

  • Enable essential website functionality
  • Remember preferences and settings
  • Analyze traffic and visitor behavior
  • Improve website performance
  • Support advertising and remarketing campaigns

You may disable cookies in your browser settings. However, some website features may not work correctly without cookies.

By continuing to use our website without adjusting your cookie settings, you consent to our use of cookies.

4. How We Use Your Information

WEFIXTRONICS uses collected information to:

  • Perform device diagnostics, repairs, and technical services
  • Communicate service updates and repair status
  • Process payments and issue receipts or invoices
  • Provide customer support and respond to inquiries
  • Maintain internal records and warranty documentation
  • Improve website functionality and service quality
  • Conduct analytics and business performance reviews
  • Send administrative, transactional, or promotional communications
  • Prevent fraud and ensure security
  • Comply with legal and regulatory obligations

Marketing communications are optional and may be unsubscribed from at any time.

5. Advertising, Analytics & Remarketing

WEFIXTRONICS uses third-party services such as Google Ads, Google Analytics, and remarketing technologies.

  • Track website interactions using cookies or pixels
  • Display ads to previous visitors across third-party sites
  • Measure campaign effectiveness

Third-party vendors, including Google, may serve ads based on past visits to our website.
You may manage ad preferences through Google Ad Settings or opt out of interest-based advertising using browser tools or plugins.

6. Sharing and Disclosure of Information

WEFIXTRONICS does not sell or rent your personal information.

We may share information only under the following circumstances:

  • With trusted service providers (payment processors, shipping services, IT vendors) strictly for business operations
  • When required by law, court order, subpoena, or governmental request
  • To protect the rights, property, safety, or security of WEFIXTRONICS, customers, or the public
  • In connection with a business transaction (merger, sale, acquisition, or asset transfer)
  • With your explicit consent

All third parties are contractually required to protect your data.

7. Device Data & Repair Information

Devices submitted for repair may contain personal data. Customers are responsible for backing up data before service.

WEFIXTRONICS:

  • Does not intentionally access personal data stored on devices
  • May access system information strictly for diagnostic or repair purposes
  • Is not responsible for data loss occurring prior to or during repairs

Old or abandoned device records may be anonymized or securely deleted.

8. Data Retention

We retain personal and transactional data only as long as necessary to:

  • Complete requested services
  • Provide customer support
  • Maintain accounting and tax records
  • Meet legal or regulatory requirements

Data that is no longer needed is securely deleted or anonymized.

9. Security Measures

WEFIXTRONICS employs reasonable administrative, technical, and physical safeguards to protect personal information.

Despite our efforts, no system is completely secure. We cannot guarantee absolute protection against unauthorized access, breaches, or data loss

10. Communications & Messaging

By providing contact information, you consent to receive:

  • Service-related communications
  • Appointment confirmations
  • Repair updates
  • Billing notifications

You may opt out of promotional communications at any time. Transactional messages are required to complete services.

11. Aggregated & Anonymous Information

We may collect and use aggregated or anonymized data for:

  • Business analysis
  • Website optimization
  • Marketing insights
  • Public reporting

This data does not identify individual users.

12. External Links & Third-Party Services

Our website may include links to third-party websites or services. WEFIXTRONICS has no control over and assumes no responsibility for their content, privacy policies, or practices.

We encourage you to review third-party privacy policies before providing information.

13. Children’s Privacy

WEFIXTRONICS services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If such data is discovered, it will be promptly deleted.

14. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict or object to processing
  • Withdraw consent

Requests may be submitted using the contact information below.

15. Changes to This Privacy Policy

WEFIXTRONICS reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services after changes constitutes acceptance of the updated policy.

16. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

WEFIXTRONICS

At WeFixTronics, we combine expert knowledge with high‑quality replacement parts to ensure every repair is done right the first time.

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